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Knowledge Hub

Brand

Brand

Zitcha users who submit orders for approval. Also known as "Suppliers".

Getting Started

Getting started as a Brand on Zitcha

How to navigate your Homepage

Navigating Your Dashboard | Reporting

Navigating the Order Form

How to set up your Zitcha Brand account?

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How To

How to register as a Brand in Zitcha

How will I be charged for my media spend?

Placing ads based on keyword search

How to set up a Brand

How do I purchase a Web Banner Ad?

Building Templated Audiences

How to create and submit an Order?

How do I share Custom Audiences with Zitcha?

How to add Employees to your organization

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FAQs

If the Retailer edits and approves my ad, will I be made aware of the edit?

Is it possible for my Facebook ad campaign to underspend?

When will my order go live?

How can I edit a Facebook Saved Audience provided by a Retailer?

Can I select more than one Custom Audience when creating an ad?

I placed an order and some of the interests are missing. Why has that happened?

Where on the page would the Sponsored Product go?

How do I make changes to one of my Web Banner Ads?

What will happen to my campaign results if a campaign is paused and then restarted?

Will I get notified when delivery of the ads in my order has been completed?

How do I update Facebook catalogs or Google product feeds?

Can I see how much my campaign has spent?

How often do ad performance metrics refresh in Zitcha?

Are carousel Web Banner ads available?

As a Brand, what timezone is my Zitcha account set up in?

As a Brand, can I share my own audiences with a Retailer?

Which Google audiences are available in Zitcha?

Can I use a video for Web Banner ads?

Do I need to give access to an Instagram account to run ads on Zitcha?

Can I pause or edit my ads after I've placed an order?

What is a Web Banner Ad?

If two suppliers bid on the same keywords with the same amount, how would the ads get delivered?

What are Sponsored Products?

Who can I contact for support?

What happens if an Order is approved without an audience?

Why can't I see the Retailer's Custom Audiences?

Why can’t I see my Facebook Ad in my Retailer’s Facebook Page Ads Library?

What is a Space?

How do I run ads on Instagram via Zitcha?

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Best Practice Guides

Creative best practice guide