Managing your Organisation’s user accounts

The User management section provides an easier way to manage users like updating user permissions, disabling or enabling users, and prompting password resets.

To access User Management:

Click the Settings menu Settings-1  and select Org. Settings.
In your organisation settings, click the Team Members tab. This page allows you to have a quick view of your team member permissions, status, and user details:

1. View Team Members-2

Roles and Status:

  1. Green Active icon shows that the user is active, which means the user can log in to Zitcha. 
  2. Red Inactive icon shows that the user is inactive and can no longer login to Zitcha. 

Updating user details, role, or status

  1. Click the name of the user. This will display the 'User Details' page.
  2. You can update the following details for the user:
  • First name, Last name, and Job title
  • Permissions: Click the dropdown menu under Role to select the level of access you'd like the user to have
  • Status: Toggle the Is Active button to enable or disable their status.
2. User Details

3.     Click Save Changes to update any changes. 

To prompt Password reset:

If a user is having issues with resetting their password, you can also send a reset password link to a user to complete that action by following these steps:

  1. Click the dropdown below User Operations
  2. Select Reset user’s password

Perform Action

3. Click Perform Action button