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Retailer
Getting Started
How To
FAQs
Troubleshooting
Supplier
Getting Started
How To
FAQs
Best Practice Guides
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Knowledge Hub
Retailer
Retailer
Getting Started
How To
FAQs
Troubleshooting
Supplier
Getting Started
How To
FAQs
Best Practice Guides
Retailer
Zitcha users who approve or edit orders.
Retail Media Glossary
Getting Started
Getting started as a Retailer on Zitcha
How to navigate your Homepage
Navigating the Order Form
How To
How to assign Product Sets to Suppliers
How To Apply Weighting to an Ad
How to set user roles and permissions
How to switch between Organisations
How to set up your Retailer Zitcha account
Managing your Organisation’s users accounts
How to review an order from a Supplier
How can I delete a user within my organisation?
How to add Employees to your organisation
How do I download my campaign reports?
How do I price my Web Banner Ads?
How can I set up default Ad Types?
How can I duplicate an order?
How to invite a Supplier?
How to create a Product Set in your Facebook Product Catalog
How do I rename a Web Ad Template?
How can I reject an order?
How to set up your timezone and approval window
How can I archive an Order?
How can I set a default minimum lifetime Ad budget?
How to Share Facebook Catalogues with Zitcha?
Sharing Custom Audiences with a Supplier
How do I give access to Spaces on my website to my partnering Suppliers?
How to use "Request Review"?
How to deactivate a space?
How to enable Ad Types for partnering Suppliers?
What are Wallets and How to Create Them
How to create a Package
How to set up a Supplier
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FAQs
What is Weighted Ad Delivery?
What's a Space?
How do I reset my password?
Is there a limit to how many Users I can add to Zitcha?
Can I reject a single ad within an order?
Can I create templated ads for my Suppliers to use?
Can I invite more than one Supplier to Zitcha at a time?
What's the difference between a Facebook Product Catalog and a Facebook Product Set?
What Ad Types are available in Zitcha?
How do I run ads on Instagram via Zitcha?
Do I need to give access to an Instagram account to run ads on Zitcha?
What are 'Owned' channels?
What is a category?
What is a Template?
What is a Slot?
What is a placement?
What's the difference between an Embedded and a Virtual space?
How do I set up an Embedded Space?
What sizes are Zitcha Web Banner Ads?
How can I stop my Web Banner Ad while the campaign is running?
Are Web Banner Ads Secure?
What happens if two Suppliers want to purchase the same Space during the same time period?
What happens if there are no Web Banner Ads purchased for an extended period of time?
Where on the page would a Web Banner Ad go?
What type of images are supported by Web Banner Ads Templates?
What if the product or one of the products we’re sponsoring is already in the grid organically?
What's the difference between a Responsive and a Static Banner?
What products can I use for Sponsored products?
Can Retailers or Suppliers export reports from Zitcha?
What are packages?
What Objectives are available in Zitcha?
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Troubleshooting
I got an error message with a code number - what do I do?
