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Knowledge Hub

Retailer

Retailer

Zitcha users who approve or edit orders.

Getting Started

Navigating the Order Form

How To

How to set up your Retailer Zitcha account

How to review an order from a Brand

How can I delete a user within my organization?

How do I price my Web Banner Ads?

How to Share Facebook Catalogues with Zitcha?

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FAQs

What's a Space?

Is there a limit to how many Users I can add to Zitcha?

Can I reject a single ad within an order?

Can I create templated ads for my Brands to use?

Can I invite more than one Brand to Zitcha at a time?

What's the difference between a Facebook Product Catalog and a Facebook Product Set?

Do I need to give access to an Instagram account to run ads on Zitcha?

What are 'Owned' channels?

What is a category?

What is a Template?

What is a Slot?

What is a placement?

What's the difference between an Embedded and a Virtual space?

What sizes are Zitcha Web Banner Ads?

How can I stop my Web Banner Ad while the campaign is running?

What happens if there are no Web Banner Ads purchased for an extended period of time?

Where on the page would a Web Banner Ad go?

What type of images are supported by Web Banner Ads Templates?

What if the product or one of the products we’re sponsoring is already in the grid organically?

What's the difference between a Responsive and a Static Banner?

What products can I use for Sponsored products?

Can Retailers or Brands export reports from Zitcha?

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Best Practices Guides

About Facebook's Interest audiences

Troubleshooting

I got an error message with a code number - what do I do?