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Insights from the Leaders Shaping the Future of US Retail Media
Insights from the Leaders Shaping the Future of US Retail Media
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The retail industry is undergoing an unprecedented shift, driven by fragmentation in consumer behavior, economic conditions, retail models, and media ecosystems. Retail Media Networks (RMNs) are no longer an optional revenue stream but a fundamental necessity for retailers to differentiate themselves in an increasingly complex marketplace.
"The reality is that outside of a few large retailers, most retailers don't have the on-platform scale to hit those numbers that they've promised their businesses. So they have to move to offsite media, because that's where they can leverage the audiences and the data that they have across really the open internet." explains Claire Wyatt GM, Client Service - Retail, The Trade Desk
With 78% of RMNs citing differentiation as a more significant challenge than profitability or ROI, the ability to stand out in an increasingly saturated marketplace is critical.
Andrea Leigh, a leading retail expert, highlights the importance of differentiation: “How do you become a destination for brands to invest? A great way to do that is by solving the key pain points that advertisers face—such as data and cost. Winning means differentiating on these challenges or proving that you have the audience they seek.”
Steve Biddle explains:
“An efficient marketplace operates with transparency. The leaders in the RMN space today are those who prioritize clear reporting.”
Additionally, Michal Geller from PepsiCo underscores the importance of advertiser organizational structures in optimizing RMN performance:
“We set up a solid dotted-line relationship for our digital marketing team. They functionally lived within the marketing media team but also reported to the sales team, ensuring alignment with sales goals.”
The retail model is evolving rapidly, with AI-driven search, 3P marketplaces, and in-store digital innovation reshaping how consumers discover and engage with products.
In-Store Retail Media: A Growing Ecosystem
Colin Lewis describes how in-store retail media is developing its own infrastructure: “Over the past year, in-store screens have evolved into a distinct ecosystem, complete with content management systems and ad tech. However, many marketers have yet to fully grasp the new opportunities this creates.”
Lewis also highlights the immediate impact of in-store digital advertising: “I saw a high-definition screen in-store that immediately captured attention and simplified the shopper’s decision-making process. This kind of placement is a game-changer for brands.”
3P Marketplaces and Their On-Platform Impact
Bryan Gildenberg highlights the transformative power of third-party (3P) marketplaces:
The intersection of retail media and social media is shaping consumer behavior, and brands must adapt.
Andrea Leigh emphasizes the importance of building a strong brand presence: “Retailers need to be top of mind and ensure their on-site search is highly effective. When a shopper leaves TikTok, they must be able to efficiently find the product on the retailer’s site.”
Smart, sharp, and built for decision-makers.
The Future of Retail Media: API-Centric RMNs, Transparency Tools & Integration
Riverside Bryan
Beginning of API-centric RMNs
Tools for Metrics Transparency
Critical Need for Integration