COOKIE POLICY
WHO WE ARE
We may use cookies on our website and Zitcha platform (Services) from time to time. In this Cookie Policy we, us or our means Zitcha Pty Ltd, a company registered in Australia with company number 656 936 597, and Zitcha UK Limited, a company registered in England and Wales, with company number, 15407994.
Cookies are text files placed in your computer's browser to store your preferences, provide a better user experience, and track patterns with regards to how users use our online Services. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online Services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our online Services. They include, for example, cookies that enable you to log into secure areas of our online Services.
- Analytical/performance cookies. These are cookies that allow us to recognise and count the number of visitors to our online Services and to see how visitors move around our online Services when they are using them. This helps us to improve the way our online Services work, for example, by ensuring that users find what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our online Services. These cookies enable us to personalise our content for you and remember your preferences (for example, your choice of language or region).
- Targeting and advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use, their category, and the purposes for which we use them in the table below
| Cookie | Category | Purpose |
|---|---|---|
| Currency | Functionality | This cookie stores the currency used for the online Services ([insert currency]) |
| Language | Functionality | This cookie stores the language used for the online Services ([insert languages]) |
| PHPSESSIONID | Analytical/ performance | This cookie contains a unique ID to support functions (for example, last viewed pages) to improve user experience |
| newsbcsub | Functionality | This cookie is stored once the user has completed or closed the Register Pop Up, preventing it from re-appearing until after 7 days |
| TLSCookiesEU | Strictly necessary | This cookie tracks when a user has accepted that the online Services use cookies preventing the popup from being displayed again during that session |
| _ga / _gid / _gat | Analytical/ performance | These cookies are used by our Google Analytics account to track customer traffic through the website to help us understand how our website is being used by our users |
| [insert] | Insert e.g. Targeted and Advertising cookies | insert |
| tp_cookie | Application & Security | We store the authenticated Zitcha admin user in this “Secure”, “HttpOnly”, “Lax” cookie |
| authToken | Application & Security | The session ID of the authenticated user |
| lr_tabs_<logrocket-project-name> | Application logging and monitoring | This cookie is set and used by LogRocket 3rd party service to track users session. |
| messagesUtk | Analytical/ performance (HubSpot) | The "messagesUtk" cookie is employed by the HubSpot platform specifically for messaging functionality. It generates a unique identifier for visitors engaging with features like live chat or chatbots. This identifier aids HubSpot in tracking visitor interactions across sessions, ensuring continuity in conversations and enabling personalized experiences within messaging interactions. |
| hubspotutk | Analytical/ performance (HubSpot) | The "hubspotutk" cookie is utilized by HubSpot to uniquely identify visitors to a website. It stores a unique identifier that helps.HubSpot track visitor sessions and interactions across different sessions. This allows HubSpot to provide personalized experiences and track the effectiveness of marketing campaigns. |
| hubspotapi-prefs | Analytical/ performance (HubSpot) | This cookie is associated with the HubSpot API and is used to store preferences set by users interacting with the HubSpot platform. It helps HubSpot remember user-specific settings and configurations for a more personalized experience. |
| hubspotapi-csrf | Analytical/ performance (HubSpot) | The "hubspotapi-csrf" cookie is utilized by the HubSpot API toprevent cross-site request forgery (CSRF) attacks. It stores a token that is validated to ensure that requests made to the HubSpot API originate from legitimate sources and are not malicious. |
| csrf.app | Analytical/ performance (HubSpot) | It likely serves a similar purpose as the "hubspotapi-csrf" cookie, acting as a CSRF token to protect against cross-site request forgery attacks specifically within the HubSpot ecosystem. This token helps validate and secure requests made to HubSpot's APIs, ensuring that they originate from trusted sources and are not malicious. |
| _ga | Analytical/ performance (Google) | These cookies are used by our Google Analytics account to track customer traffic through the website to help us understand how our website is being used by our users |
| ajs_anonymous_id, ajs_group_id, ajs_user_id | Analytical/ performance (Segment) | The cookies "ajs_anonymous_id," "ajs_group_id," and "ajs_user_id" are utilized by the Segment platform to manage user identification and tracking across various sessions. These cookies are typically created when a user engages with a website or application integrated with Segment for analytics or tracking functionalities. Together, they facilitate Segment and its associated analytics tools in monitoring user activities, including page views, interactions, and events, without directly disclosing personal information or identifying users by name. This system enables Segment to aggregate and analyze user data while upholding privacy preferences and preserving user anonymity where applicable. |
| __hstc | Analytical/ performance (HubSpot) | This cookie is used by HubSpot to track visitors. It stores the main information about the visitor's session, including timestamps, pages visited, etc |
| __hssrc | Analytical/ performance (HubSpot) | The __hssrc cookie helps HubSpot to determine whether the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. |
| __hssc | Analytical/ performance (HubSpot) | This cookie keeps track of the number of sessions a visitor has entered. It is used to determine if the cookie should be updated or not |
| __hs_opt_out | Analytical/ performance (HubSpot) | The __hs_opt_out cookie is used by HubSpot to remember whether a visitor has opted out of tracking. |
| __hs_initial_opt_in | Analytical/ performance (HubSpot) | This cookie is created by HubSpot when a visitor first opts into tracking cookies on a website that uses HubSpot's tracking functionality. |
| NID | Analytical/ performance (Google) | The NID cookie is used by Google to store preferences and information such as language preferences, search settings, and authentication information. |
| DV | Analytical/ performance (Google) | The "DV" cookie is used by Google to store user preferences, session activity, and browsing history for personalized experiences and targeted advertising across Google services. |
| AEC | Analytical/ performance (Google) | The AEC cookie is used by Google Analytics to track user activity on a website. |
| 1P_JAR | Analytical/ performance (Google) | This cookie is used by Google to collect statistics on website usage and track conversion rates |
| _gcl_au | Analytical/ performance (Google) |
This cookie is used by Google Analytics to understand user interaction with the website's advertisement |
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our online Services.We may, at any time and at our discretion, vary this Cookie Policy by publishing the amended Cookie Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Cookie Policy.
For any questions or notices, please contact us at:
Email: privacy@zitcha.com
Last update: 30 January 2024